Return Policy
30-Day Return Policy:
You have 30 days after receiving your item to request a return.
Eligibility Criteria:
To be eligible for a return, ensure your item:
- Is in the same condition as received.
- Is unworn or unused.
- Includes tags and is in its original packaging.
- Comes with the receipt or proof of purchase.
- Initiating a Return:
Send us an email at support@trendyzone21.com with your order number.
Provide a description of the issue within 30 days of receiving the item.
We'll respond within 48 hours.
Return Process:
If accepted, we'll send a return shipping label.
Instructions on how and where to send your package will be provided.
Items sent back without prior authorization will not be accepted.
Refund or Replacement:
If a refund is requested, it will be arranged once we receive the returned item.
Damaged, defective, or wrong items will be evaluated promptly.
Contact Us:
For any return questions, reach out to us at support@trendyzone21.com
Exchanges:
For a quicker exchange, return the item, and upon approval, make a separate purchase for the new item.
Refund Timeline:
You'll be notified upon receiving and inspecting your return. Approved refunds will be processed within 10 business days. If it exceeds 15 business days, contact us at support@trendyzone21.com.
Your satisfaction is our priority at Trendy Zone 21!
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